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WARRANTY

PET DRYER 6 MONTHS LIMITED WARRANTY

Thank you for choosing our pet dryer to keep your furry friend clean and dry. We are committed to providing you with a quality product that enhances your pet care experience. In the unlikely event that your pet dryer experiences any defects in materials or workmanship within the first 6 months of purchase, we will repair or replace it free of charge.

 

TERMS AND CONDITIONS

1. This warranty is valid for 6 months from the date of purchase received. 

2. This warranty covers defects in materials and workmanship only. It does not cover damage resulting from misuse, neglect, accidents, or unauthorized repairs.

3. Repair or replacement under this warranty does not extend the original warranty period. 

4. This warranty is non-transferable and applies only to the original purchaser.

5. All warranty claims must be submitted here with photos of your item and your order number. Do not dispose of any defective items as we will be unable to assist if it is disposed of.

6. We reserve the right to deny claims that we believe are abusing this policy.

 

EXCLUSIONS

1. Damage caused by improper maintenance or use. Please make sure to read the instruction manual before using the pet dryer. 

2. Damage caused by power surges, lightning, floods or other natural disasters. 

3. Damage caused by unauthorized modifications or repairs.

 

HOW TO INITIATE WARRANTY

In the event that your pet dryer requires warranty service, please contact our customer service at info@modu.pet. Please include your order number in the subject line along with photos and videos of your product. If your pet dryer needs to be replaced, you will receive a discount code to order a new one free of charge. Shipping will not be included for warranty orders at this time.